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By Sara E. Teller

IF YOUR HOUSE IS ABOUT TO GO ON THE MARKET, THERE ARE CERTAIN PROVEN STEPS THAT WILL INCREASE IT’S VALUE AND SALABILITY.

We spoke with Frank Thomas, a top contractor in lower Oakland County, to learn about why homeowners may want to increase their home’s value, and what can be done to do so. He said, “Either they want to live there and want things to be comfortable and pleasant; to look good and to feel good about what they’ve done. Or they’re putting their home on the market and want to appease new buyers.”

To appease those buyers and to make a home more competitive, opting for neutral paint colors over dramatic, statement colors will help sell a property faster. Frank says, “If a homeowner is putting their place on the market, it’s important to appeal to a wide range of buyers. This means avoiding customized décor or making it specific to their taste.”

It also pays to do some research in order to target a home’s style and décor to what’s coveted in the area. Go to open houses, take notes on how friends décor- ate, and read home magazines, preferably local ones. “It’s important to know the market and stay on top of trends. People change, the market changes,” said Thomas. Going for popular appeal is a no-brainer when you are starting from scratch and staging an empty home. Staging homes, when possible, is highly recommended.

INCREASING VALUE, INSIDE & OUT

FOR THE INTERIOR, MANY DON’T WANT TO, or can’t, spend the money to fully rehab their kitchens and bathrooms, but there are simple things that anyone can do to make a big difference. Here are some ideas:

Declutter: Simply removing clutter and keeping everything tidy not only can add appeal, but make a space seem bigger too.

Scents: Tending to, and eliminating, any lingering odors (i.e., from smoke or pets), can go a long way.

Fixtures: Changing out faucets, cabinet hardware, and light fixtures are all easy, inexpensive ways to update kitchens and bathrooms without going all in.

For the exterior of your home, there are simple touches that will help make a great first impression. Curb appeal is incredibly important. When buyers browse through real estate listings online, the exterior is the first thing they see (and maybe the last if the house isn’t dressed to impress).

Landscaping: You can update your home’s landscaping to add more character and charm. This just takes a trip to the nursery and some dirt under your fingernails.

The Front Door: A home’s front door is a central focal point. Staining, repainting, or replacing it can help start a tour the right away.

Replace & Renew: Installing new exterior fixtures, shutters, and storm doors are all quick upgrades. Even getting new house address numbers can making a surprising difference in the look of your home.

None of these fixes cost much money, but they will all give your home a great boost.

GETTING THE MOST BANG FOR YOUR BUCK

OF COURSE, SOME INVESTMENTS GIVE HOMEOWNERS MORE BANG for their buck than others. Kitchens and bathrooms are two hot spots that are worth focusing efforts on. They can make or break a home sale, but they can also break the bank if you go overboard with renovations. Luckily, there are ways to dress them up that are budget-friendly, like changing out cabinet hardware or swapping out faucets and fixtures.

One great investment area people often overlook is the basement. Completely finishing the basement
might be impractical, but smaller steps like “giving it a new coat of paint or adding flooring to sections” can add a lot of appeal, said Thomas, who also recommends that homeowners pick a theme and have fun with it. “Whether that be a party basement, a gaming area, a kids’ space, or a gathering space,” Thomas suggests that sellers “plant the seed” for buyers to better understand the value it adds. Introducing some furniture and décor to fit the theme will do the trick.

WHERE NOT TO SPEND YOUR MONEY

SOME HOME INVESTMENTS MAY NOT BE WORTH YOUR TIME OR MONEY. If you’re looking to make substantial renovations to sell your home, it pays to take a critical look at the potential return on investment. The biggest problem, like we mentioned before, is decorating a home about to go on the market for yourself and what appeals to you, and not creating a neutral, blank slate that encourages the homebuyer to envision themselves there. Thomas said, “Some people might not like the neutral option, but they can still be satisfied with it and change it themselves.” It is always best to avoid over-customizing.

GET PROFESSIONAL HELP

IF DECIDING TO WORK WITH A PROFESSIONAL to get the job done, Thomas suggest, “Hire someone who has a good track record of starting and completing a job within a committed amount of time – who will show up when they say they will. For the past 15 years, it seems to be an epidemic and it’s sad, but people are leaving jobs unfinished, or they can’t commit to windows of time. You want to work with someone reliable.”

About Frank Thomas: Frank Thomas is an independently licensed contractor with more than 30 years experience. He specializes in tackling home repairs, full interior/ exterior renovations, finishing incomplete projects, and flipping homes. A top-rated provider on Angi (formerly Angie’s List), Thomas services lower Oakland County. He can be reached by calling or texting 248-901-6920.

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By Lisa Howard

STATELY OAKS, SHOWY MAGNOLIAS, PLUCKY MAPLES…EVERYONE HAS A FAVORITE TREE.

Kerry Lark, a certified arborist with a horticultural degree who has taught at MSU and various community colleges, chose gingko trees and a dawn redwood tree for his property. Really, though, he loves all trees. “I’ve been digging in the dirt my whole life,” he says. “I hate cutting down trees — I always try to save them. I want to help all trees thrive.”

His mantra is “Right tree, right spot.” That isn’t always easy to adhere to, though, particularly if someone else put the tree there or if conditions around the tree have changed in unfavorable ways: A canopy tree that needs more sun gets shaded out, an understory tree that wasn’t meant to be in full sun suddenly is, soil conditions have become fundamentally different, and so on. Or maybe the tree has fallen victim to “weed whackeritis,” which is when people bang into the trunk of a tree with a weed whacker or lawn- mower and injure it. That kills a lot of trees, Kerry says, especially young ones. To prevent such injuries, he recommends cutting out the surrounding sod three feet out from the tree in a circle and putting down mulch — then the tree will be protected from physical damage. Although do not heap up mulch (or soil, or anything else) against the tree! That will rot the trunk.

ANOTHER CONSIDERATION WHEN PLANTING A TREE IS HOW BIG WILL IT GET? And what kind of shape will it have? Trees grow. It takes a while, but eventually, an ill-placed, ill-sized tree could become a hazard and might need to be tragically cut down before its time. Having all of the same type of tree could also be problematic, particularly if said trees are prone to disease — Dutch elm disease, chestnut blight, and emerald ash borer have all wreaked havoc in Michigan. That’s why Kerry is a proponent of incorporating both native and nonnative trees in urban landscapes.

“Nonnatives are resistant to the diseases they brought with them because they co-evolved with those diseases, whereas our native species have no resistance and they’ll get wiped out,” Kerry says. On top of that, just because a tree is native doesn’t mean it will thrive in an urban / city area — those surroundings are nothing like a forest. “Cities have a lot of pollution in comparison,” Kerry points out, “plus they tend to have heavy clay soil in a lot of areas.” One example of a tough nonnative are gingko trees: They can handle city pollution very well and don’t require any chemicals or inputs to remain robust.

The inherent strength of a tree matters, too. Silver maples are notorious for not having a good structure (they tend to split themselves apart), mulberries are weak-wooded and fall apart in storms (but their admittedly messy fruits are delicious!), and trees like redbuds and American dogwoods are barely hardy in Michigan (you won’t see them north of here). On the plus side, judiciously pruning trees during the dormant months of November through March can help them have a stronger, better-shaped structure. What nonprofessionals call “suckers” and arborists call “epicormic shoots” take energy away from the rest of the tree, including the leaves and flowers, so it’s usually best to trim those.

It’s also sometimes possible to enrich the soil with amendments to help a struggling tree thrive. But really, the best way to help trees is to remember Kerry’s cardinal rule: “Right tree, right spot.” Thinking of planting a tree? To research your options, search for “MSU smart tree tips.”

Kerry Lark can be reached at 810-499-0953.

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By Ryan R. Ennis

IN THE SPRING, WHETHER YOU’RE ON A WALK OR A BIKE RIDE, IT’S NATURAL TO PAUSE AND LET YOUR GAZE LINGER over the yards in the neighborhood with the most appeal. Enchanted by the vibrant gardens, you’re stirred with the desire to improve the scenery around your own property. With so many varieties of flowering plants available, it’s understandable to feel some intimidation about where to start.

According to some landscaping experts, a good way to begin is by figuring out what kinds of flowers you want to plant. The three primary types are called annuals, biennials, and perennials.

Robbin Yelverton, local florist and owner of Blumz by JR Designs, states that the differences between the flower types are “all based on (their) life cycles.” Annuals grow from a seed to a flowering plant in one season, then die. Examples of annuals include zinnias, petunias, marigolds, and most sunflowers.

Biennials, on the other hand, take two years to fully develop. During the first year, biennials sprout leaves; during the second, they bloom and make seeds. Some examples of biennials are parsley, sweet William, black-eyed Susan, as well as certain varieties of foxgloves and hollyhocks.

Non-woody, flowering plants that live longer than two years are perennials; some of which are
coneflowers, daylilies, yarrow, and blazing star.

“In the garden,” says Yelverton, “these three types of plants are used for differing purposes.” Some basic reasons are to achieve beauty, to help the environment, or to accomplish a combination of both.

Some gardeners prefer to add annuals to their beds since these flowers come in many colors. The different varieties are often mixed and matched for visual impact. Another benefit of annuals is that they will grow quicker and bloom longer than perennials and biennials. Toward the middle and end of the season, as perennials and biennials fade and wither, homeowners can fill in the gaps in their gardens with new annuals.

And because annuals don’t come back, there’s no need to worry about them crowding out the plants that will return the following year. A drawback of annuals is that they are highly susceptible to chilly weather and, thus, should only be planted in late spring, usually after the second week of May, when frost exposure is no longer an issue.

CONSEQUENTLY, OTHER GARDENERS CHOOSE TO GROW BIENNIALS because of their hardiness. “They are more tolerant of cold weather and often re-seed more effectively,” explains Yelverton. “Once they are planted, they typically will continue to return for subsequent seasons.” Nevertheless, a disadvantage of planting biennials can be their unpredictability: while it commonly takes two years for them to reach maturity and bloom, some may complete their life cycle in one year, others in three. Therefore, waiting for biennials to fully grow may require patience.

When gardeners want robust vegetation that burst with blooms during the first growing season, they often install perennials to enliven their landscaping. “Once established and well-maintained,” Yelverton says, “a perennial will continue to flower each year for several years. They form the actual structure of the garden since they stay in place for years and continue to grow and expand.” In the process, they supply ground cover and preserve moisture for the soil.

Another advantage is that they are easily increased by splitting them and replanting the sections
of the original plants to produce new ones. Furthermore, several varieties make the nectar and pollen that bees love to devour. A couple of problems with perennials are that they can be vulnerable to disease and take up more space than annuals in the gardening beds.

AFTER WEIGHING THE PROS AND CONS of the different types of flowers, you may feel ready to head out to the nearest nursery or gardening center and make some purchases. Nonetheless, Dominic Scappaticci, President of the Ferndale Gardening Club, has five other points to keep in mind before buying
any plants.

The first is to promote caterpillars. Asters, hollyhocks, ironweed, and mallows are just some of the plant species that host caterpillars, which birds feed to their babies to ensure the survival of their next generation. The second is to read the instructions that come with the flowers. Based on their spatial, lighting, and watering needs, will they thrive in the locations you’ve picked? The third is to visit a public library: it serves as a good resource with its many books and magazines about gardening, along with its access to database articles covering the topic.

The fourth is to talk to other gardeners during your neighborhood strolls. “You’ll get tips and ideas from them,” offers Scappaticci, “and maybe make a friend.” The fifth is to understand that sometimes plants die, even when you do everything right: “It happens to the most advanced and to the newest gardeners. Don’t let it deter you,” he emphasizes.

BEFORE BRINGING ANY PLANTS HOME, make sure you have the necessary materials and tools for planting. According to Yelverton, the average home gardener should have at least the following to complete the task: a hand trowel for planting annuals, weeding, and cultivating around the plants; and a quality pair of hand pruners for trimming and pruning. Keeping these items sharp and well-oiled will ensure that they last for many years.

While some may not consider gardening gloves as a tool, wearing a sturdy pair can prevent your hands from receiving abrasions, cuts, and irritations from plant saps and foreign debris in the soil. Yelverton has a trick for ridding yourself of any dirt that penetrates the gloves and settles beneath the fingernails: “Coat your nails heavily with a good hand lotion prior to putting on the gloves. It makes cleaning your nails after the job is done so much easier.” Other common tools needed by gardeners are shovels, forks, rakes, and hoes — all proving useful for breaking up, aerating, and weeding the soil.

AFTER THE TOOLS ARE GATHERED, the next step might involve planning where some new gardening beds will go. Before digging, observe and mentally note how much natural light the areas under consideration will receive. This survey will tell you whether you should put in plants requiring shade, partial shade, or full sun. From there, outline the beds using an old gardening hose or
thick string. The hose or string can be rearranged until you’re satisfied with the shape, “saving you many headaches in the long run,” Scappaticci says. A problem you might discover while digging is that the area has too much clay in it. To amend the earth, mix in some compost or soil conditioners. The products significantly improve the land’s ability to hold in water and nutrients.

Once the beds have been prepared, Scappaticci recommends another procedure to follow as your plants make their way into the ground. His first suggestion: To promote the plants’ healthiness, “check the flowers over for broken stems or yucky leaves and remove them.” His second: “Dig holes as deep as the length of the soil in the pot and twice as wide,” to ensure the openings will appropriately accommodate your plants’ roots and can be backfilled with the right amount of quality soil and organic matter to cover the root bulb.

His third tip: As you take the plants out of the pot, “use your fingers to massage and loosen roots so
that they don’t stick together.” This method encourages the plants’ roots to spread out in the soil, thereby providing a good foundation for supporting their stem or stalks.

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By Sara E. Teller

IF YOU’VE NEVER THOUGHT ABOUT INSTALLING A CEILING FAN, YOU MIGHT WANT TO CONSIDER IT.

We spoke to Frank Thomas, a top contractor in lower Oakland County with more than 30 years experience, to learn why ceiling fans are such a valued fixture. Thomas specializes in tackling home repairs, full interior/exterior renovations, and flipping homes. Here’s what he had to say.

 

Sure, the whirling breeze of a ceiling fan feels great on a hot, summer day, but their primary benefit is saving on electricity usage, lowering bills, and helping the environment in the process. Thomas recommends running a fan all the time. He said, “Instead of running the AC in short spurts, a homeowner can constantly run their fan, and this will cool the room down just as effectively while saving money.”

And, to make the most out of the fan’s energy efficiency, Thomas offered this pro tip: “Most people don’t realize it but there is a tiny switch, about the size of a fingernail, just above the blades. This adjusts the draft so that in the summertime there can be a fuller circulation of air. Most of the time, the instructions are tossed after installation or a homeowner doesn’t do it themselves, so this gets overlooked.”

SELECTING THE PERFECT FAN

IF A CEILING FAN’S KEY BENEFIT IS SAVING ON THE ELECTRIC BILL, what sort of initial investment are we talking about? Thomas said, “The average is anywhere from a very basic fan that’s around $100 to $1,000 or more. It’s a very wide range that depends mainly on quality.”

“Quality” means both aesthetically pleasing and efficient. Thomas explained, “Homeowners often look at aesthetics. They want it to be pretty. However, quality also means the fan operates efficiently. It’s important to consider this, too, when making a purchase.”

The key is to get a fan that’s adequate for the space. “Homeowners need to look at CFMs, which is the amount of air a fan circulates, as well as the size of the blade,” Thomas said. “The size of the blade should correspond with the size of the room. So, for a smaller kitchen, blades should be around 42 inches. They go up from there to about 52 inches. There are even fans with 60-inch blades that are perfect for large family rooms, vaulted ceilings, or even a small office if it needs to be kept at a cool temperature without running the air conditioning.”

Here’s another pro tip. If you buy a ceiling fan with a light, plan on buying a new bulb for it, too. Thomas explained, “Most bulbs that come with fans nowadays aren’t really designed to give off much light. The manufacturers assume people will replace these. They package the most energy-efficient bulbs with them.” You might also need to buy some ancillary accessories a la carte to install it, like a brace.

 

PROPER INSTALLATION

NOW THAT YOU HAVE FOUND YOUR PERFECT CEILING FAN, what’s next? You can always hire a professional contractor, like Thomas, to help you install it. If you like to do things yourself, however, putting one in shouldn’t be too hard. Make sure to read the manufacturer’s instructions, since they will all have variations, and specific configurations will vary, but these are the essential steps you can expect if you are replacing an existing fixture:

1. Carefully remove what’s there. After turning off the electricity, take off the globe or shade from your existing ceiling light and remove any screws and detach any wires holding it to the ceiling.

2. Replace the junction box with one that can support the weight of the ceiling fan. If you’re lucky, your current box will be rated for ceiling fan use; however, most standard junction boxes are not. If you need to change it out, disconnect the wires from the box and remove any screws holding it to the ceiling.

3. Install the new junction box. You’ll likely first need to install a ceiling fan brace, which is essentially a metal bar that connects to ceiling joists to support the weight of the fan. Then, a saddle or a bracket with screw holes may need to be attached to the fan brace so you can connect the ceiling box to the brace. Finally, feed the electrical cable through the new box and screw the box to the brace.

4. Wire the fan to the ceiling. Your wiring will depend on the configuration of your house. Secure
the ceiling fan to the ceiling and do any leftover assembly, like attaching the blades to the fan. Don’t forget to turn the electricity back on! After it is up and running, you should be set for many years of cool breezes and lower energy bills.

 

About Frank Thomas:

Thomas is an independently licensed contractor with more than 30 years of experience helping homeowners build or renovate their dream homes. A top-rated provider on Angi (formerly Angie’s List), Thomas’ home base (a “traveling office”) is in Royal Oak, and he services lower Oakland County. He can be reached by calling or texting 248-901-6920.

THE OAK PARK PUBLIC SAFETY DEPARTMENT MAY BE EXPERIENCING SOME STAFF CHANGES, BUT THOSE JOINING THE TEAM, AND RETIRING OUT, HAVE SEVERAL TRAITS IN COMMON. THE MOST IMPORTANT? THEIR COMMITMENT TO SERVING THE OAK PARK COMMUNITY TO ENSURE SAFETY.

Oak Park Public Safety Sgt. Walter Duncan being honored

“The Oak Park Department of Public Safety has always taken pride in recruiting the best and the brightest in the Public Safety profession,” said Public Safety Director Steve Cooper. “There is no better illustration of this than the officers who either have retired or are retiring in the immediate future.

“Each one of these officers has carved out distinguished careers and I am extremely proud to have served along-side them. Although their departure will be sorely missed, we look forward to the development of our newer officers as they prepare to take over these leadership roles. The Oak Park Department of Public Safety has always and will continue to place a premium on honesty, integrity, dedication, hard work, customer service, building positive relationships, etc.”

RECENT OAK PARK PUBLIC SAFETY RETIREMENTS:

  • Sgt. Maureen Bergman: Retired after 25 years of service in Sept. 2021;
  • Det. Matthew Theisen: Retired after 20 years of service in July 2022;
  • Lt. Samantha Kretzschmar: Retired after 28 years of service in Aug. 2022;
  • Sgt. James Vernier: Retired after 23 years of service in Sept. 2022;
  • Sgt. Walter Duncan: Retired after 23 years of service in Oct. 2022;

NEW OFFICERS SWORN IN ON SEPT. 6:

  • Samuel James: Joined the Oak Park Public Safety Department with six years of prior law
    enforcement experience;
  • Brian Blackburn: Joined department with five years of prior law enforcement experience.

Due to a combination of recent retirements and newly budgeted positions, the City of Oak Park continues to recruit for individuals to join the Public Safety team.

“The City of Oak Park values the rich diverse and inclusive environment that our residents bring to our community. In an effort to mirror that diversity and inclusivity in our workforce, Oak Park continuously recruits the most qualified, diverse and experienced candidates for the position of Public Safety Officer,” said Human Resources and Operations Director Megan Burke. “We understand that by having diverse perspectives ‘at the table,’ we will be able to better serve the best interests of ALL, instead of just a few.”

For more information on open positions in the Public Safety Department visit oakparkmi.gov.

CITY MANAGER ERIK TUNGATE WAS RECENTLY NAMED THE OUTSTANDING PUBLIC SERVICE EXECUTIVE OF
THE YEAR FOR 2022 BY THE AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION (ASPA) DETROIT METROPOLITAN CHAPTER.

This award is given annually to individuals whose career in public service has been impactful on the communities they have been chosen to represent and has contributed to the advancement of the public interested and the prestige of the public service profession.

“To serve as a public service professional is a calling and I am honored that my passion for helping others has been recognized by ASPA-Detroit Metropolitan Chapter,” said Tungate.

ASPA’S MISSION IS TO ADVANCE EXCELLENCE IN PUBLIC SERVICE through promoting the value of joining and elevating the public service profession, building bridges among all who pursue public purposes at home and internationally and achieving innovative solutions to the challenges of governance.

“City Manager Tungate is a key leader in public service,” said President-Elect of the ASPA-Detroit Chapter Courtney Flynn. “Through strong fiscal policies, long-term economic development goals and a deep connection to the communities he has served, City Manager Tungate has positively impacted the Metro-Detroit region.”

Tungate has been a committed public servant since 2005, which is when he began his career in public service as the Executive Director of Community & Economic Development for the City of Hamtramck. From there, Tungate went on to serve as the Business Development Manager for the Detroit Economic Growth Corporation, the Senior Project Manager of National Business Attraction for the Michigan Economic Development Corporation, an Economic Development Officer for Wayne County and Acting City Manager for Hamtramck. Tungate’s success in these positions led him to the role of Oak Park’s City Manager in 2012.

TUNGATE HAS SERVED AS OAK PARK’S CITY MANAGER FOR NEARLY TEN YEARS, a timeframe in which he has bolstered the City’s financial health and implemented policies that allow the community to thrive. Some key examples that highlight how Tungate’s skills and leadership abilities have led to a thriving community include:

  • The once dry City of Oak Park reformed its liquor/alcohol regulations and is now home to two micro-breweries, a social district and other establishments that offer such libations, creating greater opportunities for economic development.
  • The City’s tax base substantially growing, in part, due to economic success. Such economic success includes the full development of the former Detroit Armory Site, and n ew local businesses regularly opening.
  • A focused commitment to the health and wellness of the Oak Park community, which is currently being exemplified by a complete assessment of the City’s parks and recreation amenities through the Elevate Oak Park project. With this project, like all projects in the City, citizen engagement is of the highest priority.
  • The leveraging of resources through working closely with neighboring communities and entities to create more opportunities for community success can be found.

By Jenn Goeddeke

MEETING CINDY WILSON, THE OWNER OF INNOVATIVE HEARING SERVICES IS LIKE A BREATH OF FRESH AIR! WE RECENTLY MET FOR COFFEE, WHERE SHE REFLECTED ON HER SUCCESSFUL CAREER AS AN AUDIOLOGIST IN A GENUINE, HUMBLE, AND PROFOUND WAY.

Wilson is enjoying her semi-retirement, having closed the physical doors of her business on June 30th of this year. However, Wilson feels she has plenty more to accomplish in life as she transitions into retirement, and shares details of her career, plus some great advice for those with any type of hearing loss issues.

What is involved in being an audiologist?

My niche has been auditory processing evaluations, which are a special series of tests that look at what you do with what you hear. For example, how’s your ability to sequence; how do you process noise; or how is your auditory memory? There are lots of skills to analyze. If the evaluation could be done without a break, it would take less than two hours. However, most clients need a break.

Four factors overlap: Attention; language; processing; cognition. By the time a client gets to me, there was most likely a problem. I have specialized in working with children diagnosed on the spectrum, too.

What inspired you to enter this field of work?

There were multiple factors. The specific degree I wanted was not offered in Michigan. When I first went to college, I knew that I wanted to work with children. Originally, I took courses in Special Education, then I transferred to regular education classes. But I was not enjoying the classes. So, I took an exam offered by MSU which matches a person’s skills and interests to careers. Then I went through the coursebook, and selected classes based on the top two categories. I made a wonderful choice to study audiology! I lived with a mother who had hearing loss, plus I have a hereditary hearing loss condition for which I had surgery.

How did your career progress?

I started my career at Children’s Hospital in Detroit and moved to private practice in 1999 after my husband died. The business name changed from Innovative Therapy & Hearing Services. I gained a reputation for being able to test the kids nobody else could test! The other population I have served is those who need hearing aids. This involves fitting them, making adjustments, and coaching my clients throughout. I am proud of the work I have done for my patients. I have done a good job and I have loved my career!

What have been some favorite aspects of your career?

Mostly, the satisfaction of helping people in a personal way and forming relationships. I say this because I have worked with entire families, from birth on up to old age. For example, when I have a patient who is a baby, I am naturally seeing the parents also. It’s not just about giving 15 minutes for an appointment. I have been able to decide how to spend my time. Of course, that’s a luxury some don’t have, due to financial demands. I have enjoyed making a difference in patients’ lives.

Have there been any aspects that you have disliked?

I wasn’t cut out to run a business, as I dislike being the boss! Fortunately, I had an employee named Tracy Ravary with me the whole time and she assisted me in all ways. Tracy paid bills, handled the paperwork, and was also my tech with hearing aid check-ups. She is wonderful!

Do you have any advice for those who may need help with their hearing?

I would recommend you visit a qualified audiologist. Not everyone realizes they have hearing loss. Many came to understand this due to the masks worn throughout the Covid19 Pandemic, as they could no longer recognize speech without a visual cue. There may be an aspect of sticker shock, as some aids may cost three to four thousand dollars. I encourage people to consider it as a daily cost, which over three or four years would amount to less than a daily cup of coffee. Additionally, I emphasize that the patient is paying for a high level of technology, plus analysis and customer service.

When should someone reach out to get help with their hearing loss?

Don’t wait for a big problem! It’s best to start wearing a hearing aid when there’s a small issue – then, your brain can adjust more effectively. If you’re not doing well with the hearing aid, go back for modified settings. Or go and see someone else, as a different approach could be night-and-day in results. I know this from personal experience! Possibly, the aid has been adjusted to your Rx level immediately, instead of slowly adapting the strength. The contrast between what you remember hearing, and what you hear today could be so different that everything sounds too loud initially. Modern aids often adjust automatically/electronically, but not all do.

Are there certain ways that people adjust to hearing loss?

Not everyone can adjust at the same pace. There is a lot of grief surrounding hearing loss. I began to ask questions like, “are you here because you noticed a problem, or because your wife noticed?” Often the patient is not feeling it, but the spouse is!

Why did you close your doors?

It became complicated due to what is known as “third-party payers.” I refused to just sell to the highest bidder, leaving my patients to the whim of the world. I needed to know I could send my patients to a place where they could receive a particular type of hearing aid, and it’s not the most common one. I closed my doors on June 30th of this year and gave my patients a list of very competent specialists. It has been disappointing, but I feel good about my choice. I am not fully retired yet, more in transition. I still see some patients, such as pediatric ENT referrals. It’s hard to turn anyone down because I want to help! An alternative is for patients to go to Children’s Hospital for specialized care.

How would someone become an audiologist?

These days, it would require a four-year post-graduate degree, with an undergraduate degree in a health-oriented field. I have a two-year master’s degree and a one-year clinical qualification. I did not need to return for my doctorate later on, as I felt it was unnecessary. You would expect to work with a wider range of ages, from infant through to geriatric.

Would you like to share any additional information or opinions with readers?

Yes, I would like to address over-the-counter hearing aids. There is certainly a big difference in quality. If you have mild hearing loss, it won’t hurt to try this kind of hearing aid. However, the problem is, there’s no evaluation, and no help to figure it out. The counseling part is missing. If the aid is not doing its job, and lands in the drawer, please don’t assume all aids are like that! Hearing aids that I prescribed even had multiple profiles for different experiences, such as music.

Finally, as a segue, Wilson shared information on another of her life passions:

I am a practitioner and instructor of Jin Shin Jyutsu which is light touch energy/healing work to release tension. It is beneficial for the mind, body, and spirit. I have been involved with this for 30 years, and I have a few private patients. I would like to increase my work with this practice.”

We wish Wilson all the best in her future endeavors!

By Jenn Goeddeke

IRENE PETTS OF THE LIVELY FLIP SALON IN DOWNTOWN FERNDALE (251 W. NINE MILE RD.) HAS BEEN KEEPING CLIENTS LOOKING AND FEELING GREAT FOR OVER 18 YEARS!

Petts originally came from a salon background in Birmingham: “I wanted to create a unique experience for all and especially to make everyone feel relaxed and comfortable.” As the name suggests, Flip Salon has an entertaining, vintage-themed vibe with music playing in the background to enhance the friendly ambiance.

The salon offers many beauty services including hair, make-up/skin, massage, and typically nails too (a new nail tech is coming soon). Check their website for updates and pricing.

The staff at Flip are experienced professionals, who work with all ages and any hair type and styling needs. Whether you’re considering a hip or “edgy” new hairstyle or simply a trim, the Flip stylists will welcome you!

Walk-in appointments for hair styling are available, plus there is a Wi-Fi connection, and wheelchair access if needed.

Flip carries a diverse array of skin and hair care products, including the all-natural ‘Davines’, plus ‘Cult and King’ selections.

The current product giveaway on offer is proving to be popular: buy two items and get one free.

PETTS SAID SHE CONSTANTLY DRAWS INSPIRATION from her stylists, and that they are “super-talented, investing considerable time into each client’s appointment.”

A special shout-out goes to her masseuse-Jane Andrews, who Petts described as, “truly amazing and intuitive.” Andrews combines different types of massage techniques, depending on the client. She is available by appointment only). Additionally, two of the salon’s stylists – Adrienne and Levon – are both established local artists.

Petts emphasized that the best part of her job is, “meeting new people all the time, and helping others feel good about themselves.” She added, “There have been a lot of changes over the last few years in the salon business, in general. I feel like Flip has been consistent throughout in giving our clients the best experience possible when they come here. I am very grateful to have a team of people and a unique space to make that happen!”

PETTS PARTICIPATES IN VARIOUS LOCAL FUNDRAISERS, including the Locks of Love charity events. In the past, (pre-Covid19) Flip has hosted some art shows and held art openings.

Naturally, the pandemic caused stress and set-backs, as most local businesses and customers would agree. Fortunately, Flip Salon emerged strong and vibrant! Petts mentioned that Flip has a larger space than average, so the staff was able to spread out sufficiently, plus work different shifts.

Although Petts continues to wear a mask at the salon, it is optional for clients to wear a mask at this time. Petts concluded with a smile that it’s good to see a few newer businesses open up in Ferndale, such as Olive’s Bloombox on 9 Mile, and Quix Chocolate on Troy St.

Flip Salon is located at 251 W.9 Mile Rd., Ferndale.
Call them at: 248.544.1400.
Email inquiries can be sent to: jeremy@flipsaloninc.com.
Visit their website: www.flipsaloninc.com.
Open hours: Sun, Mon, Closed; Tues, 9am-2pm; Weds, Thurs, 10am-9pm; Fri, 9am-6pm; Sat, 9am-5pm. Flip Salon is currently hiring – contact Irene Petts for application details.

By Jenn Goeddeke

MIGHTY MO MUFFLER BOLDLY STANDS OUT FROM THEIR COMPETITION IN MANY DIFFERENT WAYS.

Located at 13941 W 9 Mile in Oak Park, it has been family-owned-and-operated for over 40 years. Owner Fares Shafou emigrated here in 1978 from Baghdad, Iraq. He began working almost immediately for the previous owner and founder, Morris Schussel. Fares fondly referred to him as, “a big man, who wanted a big name!”

In 1982, Shafou purchased the business from Schussel. Together with his sons, Frank and Brandon Shafou, Fares has consistently built up the Mighty Mo Muffler name to the point where customers come in from many of the neighboring cities. The fact that they openly generate a friendly, hard-working vibe has added to their popularity.

WHEN ASKED WHAT STANDS OUT FOR HIM over the past four decades of servicing vehicles, Fares responded, “I enjoy helping the community, and serving customers with integrity and honesty.” Frank added, “Not everyone in the industry can be relied on to do a great job.”

Mighty Mo’s good reputation has spread wide, and so most of their newer customers are from word-of-mouth referrals. It is not simply a location for muffler work. They deal with a full range of vehicle repair and diagnostics, (except for major collision work). The scope of work done covers anything from basic servicing, such as oil changes or replacement tires, to more extensive and time-consuming repairs.

Services include brakes, electrical/electronic components, engine, and transmission work. Utilizing the latest technology, they repair and maintain all makes and models of cars, vans, and trucks (including foreign, electric vehicles, and fleets).

Part of the reason for their success is the fact they supply only quality parts, along with thorough service. All techs that work for the Shafous are certified and experienced. Frank mentioned that they emphasize continuous and progressive staff training.

THEY OFFER THE STRONGEST WARRANTIES, including the high-ranked North American Warranty. As part of their online pledge to customers, Mighty Mo stands by the promises they make to their customers. One such promise states that “after a thorough inspection on your vehicle, any required repairs will be discussed with you for your understanding and approval.”

Overall, the Mighty Mo Muffler team is keen to help, build trust, and encourage any auto-related questions that customers may want to ask. Discounts are offered to students and seniors, plus various coupons can be applied. Additionally, the Shafous like to help out a few local causes, and they recently sponsored a school baseball team.

Monday-Friday 8:00AM – 5:00PM; Saturday 9:00AM – 3:00PM; Sunday Closed
13941 W Nine Mile Rd., Oak Park 48237
248-398-2774
www.mightymoauto.com

By Jenn Goeddeke

DENNIS FERGUSON IS DEDICATED TO HIS CAREER AND ENTHUSIASTIC ABOUT HELPING CUSTOMERS.

He first started his work with insurance when a friend suggested, “you’d be good at working in the insurance industry!” Ferguson was licensed in 2008 and worked with other carriers for many years.

While with State Farm in 2014, Ferguson felt that he wasn’t moving forward at the pace he wanted, and knew his goal was to own an agency. When he found out about the opportunity at AAA, he decided within 24 hours to run the agency. His top location choices at the time were Oak Park and Ferndale, and the clincher for Ferguson’s decision was ample parking space at the Oak Park locale.

FERGUSON’S OFFICE OFFERS A FULL RANGE OF INSURANCE PRODUCTS. He believes there’s no substitute for insurance. It’s a product everybody needs and one that cannot be replaced by technology.

He explained that there’s always something new to learn. “Information can get technical. I am serving as a consultant for my customers, advising on the best options to choose.” He stated that AAA is a good company to work for, partly because there’s a lot of support given to its agents.

“As agents, we are allowed to try different things. New systems have been introduced that enhance our ability to provide faster quotes, plus tools to assist with customer retention.”

ONE KEY WORKER OF FERGUSON’S RECENTLY LEFT TO ATTEND COLLEGE. “I am not rushing to employ someone new. I want to find the right person, and it’s not for everybody!” An agency position involves making calls, doing follow-ups, and being detail-oriented. A candidate needs to be open- minded and entrepreneurial, make their own decisions and be confident.

It also requires some patience, due to the level of paperwork involved. Ferguson mentioned that the real test is working at an agency: “Become a producer and see how it goes.”

On a final note to potential applicants: It’s important to complete the online assessment. Ninety-five percent of applicants fail to do this, and I won’t even call them if it’s not complete.” No college degree is required to work at the Ferguson Agency, but a high school diploma together with some sales experience is needed. Regarding salary, you can essentially make what you want (salary plus commission).

Ferguson concluded, “I enjoy my work here with AAA and, fortunately, I am not affected by the economy. It’s essentially recession-proof! I feel it’s important to be available for my customers to talk to, and nine times out of ten, I will return calls on the same day. The service I offer is thorough. I make it happen!”

Ferguson’s Insurance Agency AAA is located at:
13691 W 11 Mile Rd., Ste. 200, Oak Park 48237.
Open hours: M-F: 8.30am-5.30pm; Sat, Sun: Closed.
Call: 248.565.3371.
michigan.aaa.com/dennis.ferguson